FAQ's WiPass device

No, only when connecting to Wi-Fi.

Never. The device is powered back by the power of the smartphone.

When the smartphone it’s approached.

Unlimited. One device forever.

You need to connect it to a router.

Because it feeds itself, does not need batteries or plugs and is made with sustainable materials. 

Yes, as long as it’s updated with a new router.

Any horizontal or vertical support. The packaging comes with four resistant stickers to stick the device also on the wall.

FAQ's iOS App​

From iPhone 7 onwards.

You don’t have to. It works in background. 

For your safety. No, you need to have the app installed on your Smartphone. 

Spanish, Catalan, English and French.

Only if you own the device. In the case of users who only want to connect, it is not necessary.

Yeah, whenever you want.

Once a month, approximately.

Only the strictly required. For more information, please visit our Privacy Policy page.

FAQ's Android App​

You don’t have to. It works in background. 

For your safety. No, you need to have the app installed on your Smartphone. 

Spanish, Catalan, English and French.

Only if you own the device. In the case of users who only want to connect, it is not necessary.

Yeah, whenever you want.

Once a month, approximately.

Only the strictly required. For more information, please visit our Privacy Policy page.

Couldn't answer one of your questions?

Get in contact with our support team.

We create possibilities for a better connected world.

You can visit us at:
32, Ernest Lluch Street, 08302, Mataró, Barcelona, Spain

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